1. General information
The following conditions apply between the user of the childrenhear.org donation environment (hereinafter the Client) and the NGO International Children’s Warm Heart (hereinafter also ICWHF). Hereinafter collectively referred to as the Parties. In addition to the terms of the e-shop, the legislation in force in the Republic of Estonia, which regulates the legal relationships that arise, applies. ICWHF Terms of Sale are subject to change.

2. Other information
Donations made by ICWHF are used to fund our programs and projects that provide children with food assistance, education, health services and a safe living environment. Our goal is to ensure that every euro reaches those in need and helps create better living conditions.

You can make a donation either as a one-time payment or as a standing order through Maksekeskus. Of course, you can also formalize the donation directly in your internet bank or bank office, but for a more convenient donation, you can use the donation environment here. When making a one-time donation in this donation environment, you will be directed to the internet bank with the pre-filled donation data of your choice through our contractual partner Maksekeskus.ee, which saves you time and reduces the possibility of mistakes when entering data.

The currency of the donation is euro.

It is not possible to reclaim the donation made in accordance with Section 47 (3) of the Tax Code.

Making a donation

• Fill out the form on the donation page
• Accept the terms
• Select the desired donation according to the amount button
• In the next window, select the bank through which you want to make a donation and press Pay
• You will be directed to make a transfer to the bank of your choice
• After making the payment, click the “Back to Merchant” button, which will redirect you back to the childrenheart.org home page.
• Your donation has been made

Payment methods

• Bank links: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay, MTasku etc
• Telephone lines

For their part, the payment center and the banks have promised to do everything to make donations in the internet bank safe for donors and their money.

Making a donation through a bank link works like making a regular payment. To enter the Internet bank, you need a user ID and a permanent password. You can enter the Internet bank with an ID card, Mobile ID, PIN calculator or password card. The safest way is to log in to the internet bank using an ID card or Mobile ID.
The Internet bank page always opens in a separate window. The connection must be encrypted: the address must start with https:// and the padlock icon on the page must be closed.
If you have doubts about the security of internet banking, contact your home bank immediately.
All donations made through the donation environment go through the internet bank, so the data collected in the donation environment can be treated as customer data. Customer data is any information that the bank knows about its customer, for example the customer’s name, personal identification number, contact details, bank transaction data.
The data of users of the donation environment is protected by security and confidentiality rules and is not disclosed to third parties.
The user has the right to demand the termination of the processing of his personal data and/or the deletion of the collected data, if the corresponding right derives from the Personal Data Protection Act or other legislation.
To ensure a better user experience, the donation environment uses cookies. The session cookie is for the user to log in to the environment and to remember various choices made by him. In addition, Google Analytics uses cookies to collect anonymous web visit statistics.
3. Force majeure
ICWHF is not responsible for any damage caused by circumstances beyond ICWHF’s control or control.

4. Protection and processing of personal data
Customer data is processed in accordance with data protection laws and is set out in the ICWHF Privacy Policy.

5. Submission of Claims
Claims are made by sending a corresponding notification to the ICWHF e-mail address info@childrenheart.org. If the client’s claims arise, the Parties will resolve the dispute through negotiations. In case of failure to reach an agreement, the dispute will be settled by the court.

6. Making grants/donations
The currency for making donations is Euro (€). Donations are non-refundable, so consider your donation carefully (VÚS §268). If you make a donation to an association that is included in the list of non-profit organizations and foundations with income tax relief, you can deduct it from your income.